We have spent one year face with COVID 19 pandemic. It is a challenging situation for all of us. We have conducted a limited survey on how it affects the work and the business, and we would like to share the results of our study on what are essentials in this new normal.

The first step is for the company should implement COVID 19 protocol, including the WHO standard, which includes 

•intense education and communication on covid 19 risk 

•work from home when it is possible

•less than 50 % of employees work from the office 

Besides the above health priority, comprehensive technology is an essential aspect of making the business continue. Below are other e r essentials categories to survive in this situation:

Business aspects:

•Business continuity

•Evaluation of 2020 business plan. It includes managing expenses without neglecting employee welfare. 

•Review the capabilities of customers to pay. 

•Last but not least, do the best to the customers. It starts with selecting raw materials from the supplier, production processes, and Quality Control so that it will produce excellent finished products for customers. It will apply to services too because of both us and customers through the same challenging situation.  

Employees

•team collaboration and communication 

•agile, outcome focus to emerge stronger

•productivity and efficiency

•monitoring employees' performance

•be flexible and resilience

Related to monitoring employees' performance, we conduct another limited survey, and the results are as follows. 

Most respondents are implementing the below measurements  

•Target Output

•Objective Key Results

•Balance scorecards

More than 50% of respondents agree that the current performance measure needs to change; even 100% of respondents who chose input-based performance measures and no measurements or depended on superiors decided to change them (input or no measurements).

Regardless of the current performance method, 92% of respondents agree that they can use the tasks and responsibilities to measure employees' performance. So the company can use this as an alternative method to measure the employees.  We provide Myquantumhr software to record and report this performance.